Support

Help, access & privacy contact.

ShareWin FlowCare is available to authorised educators of participating Family Day Care services. This page explains how to get help, request access removal, and report a privacy or child-image concern.

Getting access

Access is arranged through your service, council or provider. There is no public self-purchase in the app. If you are an educator and need access, please contact your service or provider administrator.

Contact support

For support, account questions or general enquiries, email support@sharewincare.com.au. We aim to respond within Australian business hours.

Privacy or child-image concern

To report a privacy or child-image concern, email support@sharewincare.com.au with "Privacy concern" in the subject. Urgent matters are escalated promptly.

Account access removal & deletion

Educator access is provider-authorised and may be removed by provider action, contract end or support request. Requests involving child records or parent information may need provider approval. See Privacy policy.

Contact details

CompanySHAREWIN AUSTRALIA PTY LTD (ABN 44 163 029 089)
Address21 Konda Place, Turramurra NSW 2074, Australia
Emailsupport@sharewincare.com.au
Phone+61 45 5153 366